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- How do I update my details such as address, email, mobile number, password? After logging in, you can go to your profile in the HomeHelpy app/website to change your details.
- How do I get ready for my cleaning session? Appointment reminder We will remind you of your appointment with our HomeHelper 1 day before the cleaning session is due. Cleaning tools and consumables Get ready your cleaning tools and consumable...
- Do I have to be home when my HomeHelper arrives? We recommend that you be home on the first booking in order to orientate your HomeHelper around the house and to discuss your requirements. For subsequent bookings, you may or may not be home. If you...
- Can you provide spare parts and repair service for my air conditioner? We are sorry as we do not provide such services at the moment.
- What are the charges for HomeHelpy’s services? The following are HomeHelpy’s service charges: One-time Booking: - Classic Home Cleaning: $28/hour ...
